Empathy vs. Sympathy
In NVC, empathy is when my attention is with what's going on in the other person. Sympathy is when my attention is with myself, in one of two ways: "I feel for you" or "Me too". Examples:
Empathy
Nick: My boss is a maniac! We've got a deadline coming up, and as always he's yelling at us all day.
Marty: Ah, are you overwhelmed, and wanting more peace of mind?
Sympathy (I feel for you)
Nick: My boss is a maniac! We've got a deadline coming up, and as always he's yelling at us all day.
Marty: Oh, that's terrible! He should be calmer, yelling doesn't help.
Sympathy (Me too)
Nick: My boss is a maniac! We've got a deadline coming up, and as always he's yelling at us all day.
Marty: Oh, i had a boss like that once. She'd freak out every time we were about to go into a big conference, it was terrible.
Note that sometimes people do actually get some empathy by hearing that others have similar experiences - it may meet their need for companionship as well. As with all key differentiations we are not judging right and wrong, simple explaining a difference for the sake of clarity. The important distinction here is whether your attention is with who you're listening to, or with yourself.
There actually is no broadly agreed upon meaning of these two words. Some people use them exactly the other way around, but this is the way we use them in NVC.
| Empathy | Sympathy | |
| Focus of Attention | The focus of attention is completely on what is alive in the other | The focus of attention is on my experience in response to what is alive in the other |
